FAQs
FREQUENTLY ASKED QUESTIONS
Q: When will my order be shipped, and when can I expect to receive it?
A: Your order will be shipped within 2-3 days. Once it’s on its way, you’ll receive a tracking number to monitor the delivery. Delivery times vary by location, and we appreciate your patience. If you have any questions, feel free to reach out!
Q: What should I do if I haven’t received my order?
A: Please provide your order number, and we’ll check the status to ensure everything is on track. Thank you for your patience!
Q: What should I do if I received the wrong item?
A: Please send us a photo of the item you received, and we’ll arrange for the correct item to be sent as soon as possible. We’ll also provide instructions for returning the incorrect item. Thank you for your understanding!
Q: What if an item is missing from my order?
A: Please send us a photo of the items you received, and we’ll arrange to send the missing item as quickly as possible. Thank you for your cooperation!
Q: What should I do if my product arrived damaged or has a defect?
A: Please submit a return request on our website and return the product. As soon as we receive it, we will expedite a replacement. Thank you for your patience and understanding.
Q: What if the product doesn’t meet my expectations and I want to return or exchange it?
A: We want you to be fully satisfied with your purchase. If for any reason you are not happy with the product after seeing it in person, you may return it for a full refund. Please ensure that all plastic wraps on the club remain unwrapped and there are no damages caused by use. Simply reach out to us, and we’ll guide you through the return process.
Q: Why is there a color difference between the product and the images?
A: All images are of the actual products, but slight differences can occur due to lighting. Rest assured, the quality will meet your expectations. If you have any questions, we’re here to help!
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